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#aiagents# whatsapp

UniConnect AI Chat Agent Integration with WhatsApp and Websites

Shenali GamagePartner•Asked Nov 4, 2026
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Nov 4, 2026, 05:23 AM
Original Poster

Hi uniconnect team,

We require technical guidance on integrating UniConnect AI Chat Agents with WhatsApp and customer websites.

While we are familiar with creating AI Chat Agents and configuring the WhatsApp plugin, we need clarification on the following:

WhatsApp Integration: How can an existing UniConnect AI Chat Agent be connected to incoming WhatsApp conversations to automatically respond to customer inquiries?

Website Integration: What is the recommended approach to embedding or integrating a UniConnect AI Chat Agent into a customer's existing website?

Technical Requirements: Are there any specific APIs, widgets, configurations, or prerequisites required for these integrations?

Documentation: Please share any available technical documentation or implementation guidelines covering these scenarios.

As these integrations are increasingly requested by customers, a step-by-step implementation guide or knowledge transfer session would be highly beneficial.

Appreciate your guidance on the above.

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